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Attrition in MOOC: Lessons learned from drop-out students
Gütl, Christian · Rizzardini, Rocael Hernández · Chang, Vanessa · Morales, Miguel

PublishedSeptember 2014
ConferenceLearning Technology for Education in Cloud: MOOC and Big Data
SeriesCommunications in Computer and Information Science
Volume 446, Pages 37-48
PublisherSpringer International Publishing
EditorsUden, Lorna · Sinclair, Jane · Tao, Yu-Hui · Liberona, Dario
CountryChile, South America

Despite the popularity of Massive Open Online Course (MOOC), recent studies have found that completion rates are low with some reported to be significantly lower than 10%. The low retention and completion rates are major concerns for educators and institutions. This paper investigates motivations for enrolling in a MOOC on the topic of 'e-learning' and discusses reasons for the attrition rates during the course. A survey of 134 students who had not completed the MOOC reveals that only 22% of the students had intended to complete the MOOC but was unable to due to various factors including academic and personal reasons. A big majority of the students indicated that changes in their job, insufficient time, difficulty with the subject matter and unchallenging activities are some of the reasons for the drop-out.

Keywords attrition rate · completion rate · massive open online course · retention rate

Published atSantiago
Rights© Springer International Publishing Switzerland 2014
Export optionsBibTex · EndNote · Tagged XML · Google Scholar

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