%0 Conference Proceedings %A Gütl, Christian %A Rizzardini, Rocael Hernández %A Chang, Vanessa %A Morales, Miguel %C Santiago, Chile, South America %D 2014 %E Uden, Lorna %E Sinclair, Jane %E Tao, Yu-Hui %E Liberona, Dario %I Springer International Publishing %K attrition rate %K completion rate %K massive open online course %K retention rate %P 37-48 %R https://doi.org/10.1007/978-3-319-10671-7_4 %T Attrition in MOOC: Lessons learned from drop-out students %U https://link.springer.com/chapter/10.1007%2F978-3-319-10671-7_4 %V 446 %X Despite the popularity of Massive Open Online Course (MOOC), recent studies have found that completion rates are low with some reported to be significantly lower than 10%. The low retention and completion rates are major concerns for educators and institutions. This paper investigates motivations for enrolling in a MOOC on the topic of 'e-learning' and discusses reasons for the attrition rates during the course. A survey of 134 students who had not completed the MOOC reveals that only 22% of the students had intended to complete the MOOC but was unable to due to various factors including academic and personal reasons. A big majority of the students indicated that changes in their job, insufficient time, difficulty with the subject matter and unchallenging activities are some of the reasons for the drop-out. %8 09/2014 %@ 978-3-319-10671-7